The F&I Zone Selling System

Features
Result Technology Group has developed a selling system that is truly innovative in the industry. Our F&I Zone System is easy to use because the processes in the F&I department would mirror what has been proven successful in your sales department.

1) Greeting and customer interview
The F&I manager greets the customer and brings them to the F&I office. During a short customer interview, the manager matches customer needs with available F&I products. The manager then selects the products that fit the customer’s needs.

2) Menu of product options and close
The final phase of the F&I Zone System is the presentation of product options. Based on the customer interview, you can develop up to four packages that meet the particular needs and wants of each individual. By the time you reach this phase, the customer has already been informed of the benefits and features of each product, and it should be a simple selection process.

Dealership benefits
Think of our F&I Zone Selling System as the road to the sale for F&I. This easy-to-understand, consumer-friendly selling system can help protect your dealership while increasing your profits.
 

• Increases profit
  by ensuring every product is presented to every customer, every time.

• Protects the dealer’s assets
  by ensuring full disclosure of all F&I products.

• Improves Customer Satisfaction Index
  because the F&I Zone Selling System is less confrontational, and customers see only products that they have agreed will fit their needs.

• Reduces charge-backs
  because customers have a more complete understanding of what they’ve bought.

• Increases efficiency
  by streamlining the sales process and decreasing the time the customer spends in the F&I office.